Ian C Gant Ba.
When we buy a used car, experience has taught that we might expect a few small problems, there might be a few adjustments to be made and sometimes the customers expectations of the car exceed the reality.
The car I bought from Magnificent Motors was and is a beautiful thing.
The bodywork pristine, the engine sweet, everything I wanted and more.
However; on the very last day of the Warranty provided by Magnificent Motors to my dismay a warning light appeared on the dashboard.
Frankly under those circumstances my expectation was that I would have some problems getting this car repaired without personal cost. NOT SO !
The owner of the company 'Alan' took the matter in hand, had the car collected and the repairs made. I had paid a fair price for this car and I was dealt with in the fairest of manners.
In the end there can be no doubt that the repairs took every penny of any profit this company might have made by returning this vehicle to me in good order.
Our dealings were always good humored with my position fully understood and with me fully understanding theirs.
Magnificent Motors Middlesborough are an honest firm who take a level headed approach to business and their reputation even when that honesty proves financially detrimental to their business..
If you see the car you want in their listings, don't think about the many miles to Middlesborough, far better to go the extra mile in certain knowledge of fair treatment and most excellent customer service.
ICG
North Yorkshire.